Terms and Conditions of Use and Privacy Policy

Terms and Conditions of Use for SaaS Application

The following Terms and Conditions ("Agreement") govern the use of Interview ("Service") provided by the provider, under the laws of Quebec, with its head office in the province of Quebec, Canada.

1. Acceptance of Terms

By accessing or using the Service, you ("Client") irrevocably accept these terms and conditions. Use beyond the scope of this Agreement constitutes a breach and may result in immediate termination.

2. Subscription and Licence

Licence Grant

  • A limited, non-exclusive, non-transferable, revocable license to use the Service
  • License strictly limited to authorized users as defined in the subscription where appropriate
  • Prohibited from sharing access with third parties, including corporate affiliates

Subscription Terms (where appropriate)

  • Initial term of one (1) year from first invoice date
  • Automatic renewal for successive twelve-month periods
  • Cancellation requires written notice three months before term expiry[7]

3. Fees and Payment (where appropriate)

Payment Terms

  • All fees payable in full without deduction
  • Minimum annual increase of 3% regardless of inflation rate

4. Data and Privacy

Data Ownership

  • Client retains ownership of all data entered into the Service
  • Client can request all their data be supplied to them.
  • Data stored in secure facilities with regular backups
  • Client uses this service at their own risk

5. Service Level Agreement

Service Availability

  • Provider makes no assurances or guarantees around service availability

6. Limitation of Liability

Provider's liability shall be limited to:

  • Direct damages only
  • Maximum of any fees paid in previous 1 month
  • Exclusion of indirect, consequential damages

7. Termination

Termination Rights

  • Provider may terminate for breach
  • Data retrieval period post-termination of one month
  • Data deletion can be requested within data-retrieval period

8. Intellectual Property

  • Provider retains all rights to Service
  • Client retains rights to their data
  • The Licensee shall not, directly or indirectly, engage in any form of reverse engineering, including but not limited to: (i) decompiling, disassembling, or otherwise attempting to derive the source code, underlying ideas, algorithms, structure, or organization of the Software; (ii) analyzing or examining the Software's operation, functionality, or internal components through any technical means; (iii) creating derivative works based on the Software or any portion thereof; and (iv) attempting to reconstruct, identify or discover any source code, underlying algorithms, ideas, file formats, or programming interfaces of the Software by any means whatsoever. This prohibition applies regardless of the method employed, whether manual, automated, or through the use of third-party tools or technologies, except and only to the extent that such activities are expressly permitted by applicable law notwithstanding this limitation. In jurisdictions where such activities may be permitted for interoperability purposes, Licensee must first obtain written authorization from Licensor and demonstrate that no alternative means of achieving interoperability are available.

9. Governing Law

This Agreement shall be governed by Quebec law, and parties submit to the exclusive jurisdiction of Quebec courts in the Montreal district.

10. Confidentiality

  • Strict confidentiality obligations
  • Protection of trade secrets
  • Survival post-termination

11. Force Majeure

Provider not liable for failures due to circumstances beyond reasonable control.

12. Modifications

Provider reserves the right to modify these terms with 30 days notice.

Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information in accordance with Quebec's Law 25 and other applicable privacy laws.

2. Privacy Officer

Our designated Privacy Officer is responsible for ensuring compliance with privacy laws and responding to your inquiries. Contact information for our Privacy Officer is available on our website.

3. Personal Information We Collect

Account Information

  • Name and contact details
  • Email address
  • Billing information
  • Account credentials

Technical Information

  • IP address
  • Device information
  • Browser type
  • Usage data
  • Cookies and similar technologies

4. How We Use Your Information

We collect and use your personal information for the following specific purposes:

  • Account creation and management
  • Service delivery and personalization
  • Technical support and communication
  • Billing and payment processing
  • Service improvement and analytics
  • Legal compliance

Your Explicit Consent We obtain your explicit, free, and informed consent before collecting, using, or sharing your personal information. You may withdraw consent at any time.

6. Data Protection

Security Measures

  • Industry-standard encryption where appropriate
  • Access controls
  • Regular security assessments
  • Breach detection and notification systems

7. Data Retention

We retain your personal information only for the time necessary to fulfill the stated purposes. When no longer required, data is securely destroyed or anonymized.

8. Your Rights

You have the right to:

  • Access your personal information
  • Request corrections
  • Withdraw consent
  • Request deletion
  • Data portability (effective September 2024)
  • De-indexation of personal information

9. Third-Party Sharing

We share personal information with third parties only:

  • With your explicit consent
  • When required by law
  • With service providers under written agreements ensuring data protection

10. International Data Transfers

Any transfer of personal information outside Quebec is subject to:

  • Privacy Impact Assessment
  • Equivalent protection measures
  • Written agreements with service providers

11. Changes to Privacy Policy

We will notify you of any material changes to this policy 30 days before implementation.

12. Contact Information

For privacy-related inquiries or to exercise your rights: [Privacy Officer Contact Information]